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Effective Business Letters

Course Length

1 day workshop

Delivery Mode

Face-to-Face, on-site,

Course Fee



An effective business letter does more than communicate information . It is also often the first exchange between an organisation and its clients, customers and suppliers. This workshop explores how to write a truly effective business letter that showcases your company to create a great impression. This practical workshop will explore how to write persuasively, whether it be neutral, good or bad news. You will have a greater awareness of planning, formats, openings and conclusions.

Learning Outcomes

Upon completion of this course you'll be able to

  • understand the purpose of effective business letter writing

  • write letters that not only reflect your brand but also leave a good impression of your organisation

  • write letters that every reader will understand

  • understand the necessary steps to achieve a successful business letter

  • enjoy the process of business letter writing!

Workshop Overview


  • the purpose of business letter writing

  • writing with the reader in mind

  • how to write a business letter

  • layout

  • winning openings

  • firm conclusions

  • bad news letters

  • checklists

We Will Provide You With

Course Notes and a Certificate of Completion. Please bring a device to write on or pen, and current workplace examples related to business letters

Payment Options

We require full payment to be made upfront to attend the training. Options are:

  • Direct Deposit (EFT)


For more information & to book contact Sue at

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